Terms of Service

Agreement to Terms

By accessing our website at www.chapelhillartificialgrass.com, you agree to be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our website or services.

Services

TurfForge Chapel Hill Artificial Grass provides artificial grass installation services for residential and commercial properties in Chapel Hill, NC and surrounding areas. All services are subject to availability and scheduling. We reserve the right to refuse service to anyone for any reason at any time.

Estimates and Quotes

All estimates and quotes provided are good faith approximations based on the information available at the time. Final pricing may vary depending on actual site conditions discovered during installation. We will notify you of any significant changes to the quoted price before proceeding with work.

Payment Terms

Payment terms will be specified in your service agreement. We typically require a deposit before beginning work, with the balance due upon completion. We accept cash, check, and major credit cards. Late payments may be subject to additional fees as outlined in your service agreement.

Warranties

We stand behind the quality of our work. Specific warranty terms for materials and workmanship will be provided in your service agreement. Warranties may be void if the artificial grass is not maintained according to our care instructions or if damage occurs due to misuse, neglect, or acts of nature beyond our control.

Cancellations and Refunds

Cancellation policies and any applicable refund terms will be outlined in your service agreement. Deposits may be non-refundable depending on the stage of the project and any materials already ordered on your behalf.

Property Access

By scheduling services with us, you grant TurfForge Chapel Hill Artificial Grass and our team members access to your property during agreed-upon work hours. You are responsible for securing pets and ensuring safe access to the work area. We are not responsible for damage to underground utilities, sprinkler systems, or other features not identified before work begins.

Limitation of Liability

To the fullest extent permitted by law, TurfForge Chapel Hill Artificial Grass shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our services or website. Our total liability shall not exceed the amount you paid for the specific service in question.

Intellectual Property

All content on this website, including text, images, logos, and graphics, is the property of TurfForge Chapel Hill Artificial Grass and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of our website or services after changes are posted constitutes acceptance of the revised terms.

Governing Law

These Terms of Service are governed by the laws of the State of North Carolina. Any disputes arising from these terms or your use of our services shall be resolved in the courts of North Carolina.

Contact Information

If you have questions about these Terms of Service, please contact us at:

TurfForge Chapel Hill Artificial Grass
1289 Fordham Blvd Suite 113
Chapel Hill, NC 27517
Phone: (919) 300-8258
Email: support@chapelhillartificialgrass.com