Privacy Policy

Introduction

TurfForge Chapel Hill Artificial Grass respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

Information We Collect

We collect information that you provide directly to us, including:

• Name, email address, phone number, and mailing address
• Property details and service requests submitted through contact forms
• Payment information when you purchase services
• Communications you send to us, such as emails or phone calls

We also automatically collect certain information when you visit our website, including your IP address, browser type, device information, and pages visited. This data helps us improve our website and understand how visitors use our services.

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Respond to your inquiries and provide customer support
• Process payments and send you transaction confirmations
• Send you updates, newsletters, and promotional materials (with your consent)
• Analyze website usage and improve user experience
• Comply with legal obligations and enforce our Terms of Service

Information Sharing

We do not sell, rent, or trade your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who help us operate our business (e.g., payment processors, email services)
• When required by law or to respond to legal processes
• To protect our rights, property, or safety, or that of our customers or others
• In connection with a business transfer, such as a merger or sale of assets

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small text files stored on your device that help us recognize you and remember your preferences. You can control cookie settings through your browser, but disabling cookies may limit your ability to use certain features of our website.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no internet transmission or electronic storage method is completely secure. While we strive to protect your data, we cannot guarantee absolute security.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Your Rights and Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of receiving promotional emails by clicking the unsubscribe link
• Request a copy of the data we have collected about you
• Object to or restrict certain types of data processing

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will post the updated policy on this page and update the effective date. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

TurfForge Chapel Hill Artificial Grass
1289 Fordham Blvd Suite 113
Chapel Hill, NC 27517
Phone: (919) 300-8258
Email: support@chapelhillartificialgrass.com